gzbestwayunderwear web store FAQ section

Please look through our Frequently Asked Questions for answers to your enquiries. If you cannot find the answer that you are looking for then we will be happy to help. Please contact us via chat online, email or phone at any time.

We carry a wide range of lingerie, underwear, bra, panties, g string, thong, tanga, boyshorts, bikini, hipster, control briefs, high-cut briefs, classic briefs, knickers, bra set, night dress, sleepwear, babydoll and much more – all at up to 80% off! Check out the products of our website to see a sample of the great products we offer. Use our online inquiry system to find our more or give us a email and we would be happy to tell you about all the great products we carry.

Anybody who wants to save a ton of money! Whether you are a large media corporation looking for tens of thousands of promotional underwear or a small boutique looking to increase your profit margin . Anyone that buys a case of product can take further advantage of our low, low prices, even items for Loot Bags!!

We work closely with many manufacturers and importers and buy products in large volume so we can offer you high-quality products at up to 80% off every day. We cut out the middleman so you can take advantage of our incredibly low prices! We've been doing this for over 5 years!

Because we carry many items that change daily, we have no way to catalogue each and every item in our warehouse. We do feature many of our latest products and bestsellers on our website so visit us online regularly! For a list of ‘basic’ items that we carry on a regular basis please tell us what you are looking for. We’ll be sure to get back to you within 24 hours to let you know how we can help you save tons of money!

Yes, of course. We do better than that! We give you a choice. We can ship your product directly to your own Printer/Embroiderer or we can send your products to our Printers/Embroiderers -- who are two of our best -- and offer fantastic discounted wholesale prices to all of our clients. We cut out the middleman and save you another 30% - 40% off on all printing and embroidery.

Of course! We love to help people save money. The more people that know about the great deals we offer, the cheaper the prices get.

For your convenience, please use the automatic inquiry system. Compile a list of products you are interested in and submit it through the website. Your list will be sent directly to us and we will get back to you within 24 hours to follow-up. Or pick up the phone and call us. If you are in Guangzhou, we’d love to see you in person. Just give us a call and arrange a time to stop by for a visit. No matter how you contact us, our dedicated and enthusiastic staff will work with you to make sure you receive the latest and greatest bargains every day along with fantastic service.

You will receive an email as soon as your order is received to confirm the receipt. You will receive a second confirmation through email with all the details of products available and the information used for payment. If you have not received an email confirmation of your order, please contact us and we will be happy to help.

We work on an ASAP process. We are known for quick turnaround. Once your order is placed your shipment will leave our wearhouse within 48hours after receiving the payment. If you have an emergency need just tell us immediatly and we’ll be happy to help and get it out sooner! But it is ensured that the goods you want is in our stock.

Normally, It is 20-35 days after receiving the deposit. Different product is made by different production techology and processes.

There are three shipping methods for you to choose: by express(DHL/FedEx/EMS/USP/TNT), by air, or by sea. It depends on the orders, also we will give you the best program for your reference. We have long-term business contact with shipping companies, the shipping rate is real-time, and we invarialbly shop around to make sure your product is shipped the safest and cheapest way. You can also pick up your product directly from our warehouse or we can ship by your preferred carrier!

Depending where your goods are warehoused, all orders are Freight-on-Board from our specific warehouse. This means that you are billed for freight costs to get the goods from our warehouse to your location. Our shipping costs are incredibly low and depend on the volume of merchandise, weight and destination postal code. Even with the minimal cost of shipping, our customers usaully tell us that it is way cheaper for them to buy from Guangzhou Bestway. Due to the volume of shipping we do, we pass along our great savings directly to you!

We work on an ASAP process. We are known for quick turnaround. Once your order is placed your shipment will leave our wearhouse within 48hours after receiving the payment. If you have an emergency need just give us a call and we’ll be happy to help and get it out sooner!

We are able to accept Bank Transfers, Western Union and MoneyGram, Paypal, Alipay. If you choose the last two method, we will add 5% handle charge from your total amount.

It depends on the supply type. If in the stock, we can offer the quantity you want. If not, it depends on the product you like. due to different product is made by different production techology and processes.

We can offer the sample you like, if it is in-stcok-item, we will send 1pc of each item for your evaluation, but the color/pattern and size is random, and the sample fee & shipping charge should be pre-paid from you. Please be assured that the amount will be refunded to you after receiving your official order.

Yes, of course! Just give us a call and we would be happy to make the necessary arrangements.

We rarely have returns because we invariably make sure you know exactly what you are getting. There are no surprises at Guangzhou Bestway because we stand behind our products 150%. If there is ever a problem with any of merchandise please tell us right away and we will be happy to take care of it.

All photos with our logo can be downloaded. You may use them for direct selling only on your own online store. Please contact us if you would like to use the photos for any other use. We will need to know the reason for use and where they will be used to be able to make a decision.